Responsible Betting

ix7 Responsible Gambling — Your safety is our priority

Enjoy entertainment safely. ix7 provides deposit limits, self-exclusion and 24/7 support to protect every player.

21+

For those aged 21
and above only

Our Commitment

Why Responsible Gambling Matters

Online betting and casino games can be an enjoyable experience — but only when played in a controlled and mindful way. ix7 believes that ensuring every player's safety is our greatest responsibility. That is why we provide responsible gambling tools and resources to keep you protected.

Gambling is for entertainment — not as a source of income. If you feel that gambling is getting out of your control, contact our support team right away without delay. Our 24/7 Bengali live chat service is always by your side.

The core principles of responsible gambling at ix7 are: set a defined budget, stick to time limits, and never chase losses by placing bigger bets. Our platform provides a number of effective tools to help you follow these principles.

Important Warning

Gambling can be addictive and may cause financial and psychological harm. This platform is for those aged 21 and above only. If you feel gambling is having a negative impact on your life, seek help immediately.

Protection Tools

ix7's Special Features for Your Protection

Set a Deposit Limit

Set a daily, weekly or monthly deposit limit on your account. This will help you stay within your defined budget and prevent overspending.

Self-Exclusion

If you feel you need a break, you can voluntarily close your account for a set period. You can keep your account closed from one week all the way to permanently.

Time-Out Option

Use the time-out feature to take a break for a set period. During this time your account will be temporarily inactive, giving you space to clear your head and reflect.

Loss Limit Setting

Set a limit on how much you can lose before you are unable to continue playing. Once this limit is reached, your session will end automatically.

Reality-Check Reminder

You will be reminded at regular intervals of how long you have been playing and how much you have spent. These reminders help you stay aware and in control.

Age Verification

ix7 strictly follows the 21+ age rule. Age is verified at the time of registration and access by minors is completely prohibited on the platform.

Awareness

Signs of Problem Gambling

If you notice the following signs in yourself, you should seek help immediately. Remember, asking for help is not a sign of weakness — it is proof of courage.

  • Betting more money to chase your losses
  • Hiding your gambling from family and friends
  • Borrowing money or breaking into savings to gamble
  • Feeling restless or stressed when you are not playing
  • Tried to stop playing but have been unable to
  • Neglecting work, studies or family responsibilities
  • Facing financial difficulty because of gambling
Ask Yourself

How to Recognise the Limits of Healthy Entertainment

Ask yourself these questions regularly — honest answers will keep you on the right track:

  • Am I playing just for fun, or am I playing under pressure?
  • Is the amount I am betting within my pre-set limit?
  • Can I stay calm when I lose?
  • Can I stop playing at any time I choose?
  • Is gambling affecting my daily life?
  • Am I only betting money I can afford to lose?
Step by Step

How to Use the Protection Tools

1

Log In to Your Account

Log in to your ix7 account and go to the account settings menu. All responsible gambling tools are available together in one place.

2

Set a Deposit Limit

Set daily, weekly and monthly deposit limits based on your financial situation. Once set, lowering a limit takes effect immediately.

3

Activate Time-Out

If you need a break, select the time-out option. Keep your account temporarily closed for the chosen period and take some rest.

4

Apply for Self-Exclusion

If you need a longer-term break, fill out the self-exclusion form or let us know directly via live chat — we will assist you right away.

5

Talk to the Support Team

For any issue, contact our 24/7 Bengali live chat support. Our trained team is ready to guide you in the right direction.

6

Review Your Activity Regularly

Regularly review your playing history and spending summary. This will keep you aware of your own habits.

Core Principles

Important Rules for Responsible Gambling

Play for Entertainment Only

Do not think of gambling as a source of income or a solution to financial problems. Treat it entirely as a recreational activity.

Stick to Your Loss Limit

Before you play, decide how much money you are prepared to lose. Never spend more than that amount — this is the first rule of healthy gambling.

Manage Your Time

Set a time limit before each session. Use a timer and stop playing when the time is up, no matter how exciting the session may be.

Do Not Play Under the Influence

Judgment is impaired under the influence of drugs or alcohol. Gambling in this state creates extra risk and can lead to significant losses.

Do Not Gamble with Borrowed Money

Never borrow from family, friends or financial institutions to gamble. It is inadvisable to place bets using credit card funds or loans.

Stay Aware of Your Emotions

Avoid gambling during moments of stress, loneliness or depression. Playing during these moments increases the risk of dependency.

Support

Need Help? We Are Always Here

If you or someone you know is having trouble with gambling, contact us without delay. The ix7 support team will help you with complete confidentiality.

24/7 Bengali Live Chat

Chat with us in Bengali via live chat at any time. Our trained team will protect your privacy and provide assistance.

Contact by Email

Email us at [email protected]. We will respond as quickly as possible and help you take the necessary steps.

General Questions

Frequently Asked Questions about Responsible Gambling

After logging into your account, go to the Settings section and select the "Responsible Gambling" option. There you can set daily, weekly and monthly deposit limits separately. Lowering a limit takes effect immediately, but increasing a limit may take up to 24 hours to apply.

No, self-exclusion can be either temporary or permanent. You can set a minimum period and take a temporary break. Once a temporary self-exclusion period ends, you can reactivate your account by submitting a new request. However, a permanent exclusion means your account cannot be reopened.

You must be at least 21 years old to play at ix7. Age is verified at the time of registration and no one under 21 is allowed to open an account under any circumstances. We follow a strict policy to protect minors.

First, contact our 24/7 Bengali live chat or email us at [email protected]. Our team will assist you with full confidentiality. As an immediate step, activate the time-out or self-exclusion option from your account settings. The willingness to help yourself is the most important step.

A time-out is a temporary break, usually lasting from a few days to a few weeks, during which your account is inactive. Self-exclusion is longer-term — typically ranging from several months to permanent. Self-exclusion is more suitable for those facing serious problems.

Contact our support team immediately. Provide full details via live chat or at [email protected]. We will investigate promptly and take the necessary steps. ix7 is always committed to protecting minors.

Enjoy the entertainment — responsibly

Visit our cricket betting or slots section today for a safe and enjoyable experience at ix7. Check the FAQ for any questions or contact us directly.